Grosvenor Casino Reviewed in Detail

Established in 1970, Grosvenor Casino has become one of the leading real money entertainment destinations first as a land-based and later on as an online destination. The group operates over fifty brick-and-mortar casinos in the UK, and their comprehensive online presence likewise enjoys a solid standing among players. With a huge selection of slots, classic table games, live casino tables and mobile solutions, this site is definitely worth exploring if you’re looking for your next gambling host.

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Full T&Cs apply. 18+. NEW CUSTOMERS ONLY. MIN DEPOSIT £20. MAX BONUS £30, BONUS AMOUNT NON-WITHDRAWABLE, PLAYABLE ON SELECTED GAMES ONLY. 5X WAGERING FOR £30 BONUS. EXPIRES WITHIN 30 DAYS.*

Due to its land-based backing, Grosvenor is able to provide improved customer service and encourages online players to explore contact to their nearest physical location as an ideal avenue to deal with any issues they might experience – what might therefore mean quicker and more reliable assistance. With up-to-date licensing by the UK Gambling Commission as well as the Alderney Gambling Control Commission, and varied and secure payment methods, this site offers an excellent base for your experience – be it with poker, roulette, slots or other for-money games.

Bonuses and Promotions at a Glance

Grosvenor has a handful of bonuses and other reward schemes that will provide a slight edge when playing as both a new member and as a returning customer or VIP player.

The welcome bonus of the casino is quite good too. Once you deposit £20, you will be able to play with £50, meaning the max bonus is £30. The bonus is subject to a fantastically low 5x wagering requirement for which you will have 30 days. It’s definitely well below the average in comparison with some other operators’ welcome schemes, but, on the other hand, this site’s recurring loyatly specials and promotions somewhat make up for what the welcome offer is lacking. These benefits include the possibility to collect Play Points – which you can accumulate online, on a mobile device as well as in any of the land-based casinos. You can swap your points for exciting gifts and rewards that also get better once you reach the Gold Card level. There are also various limited-time offers such as Happy Hour Specials or attractive prize rewards – just check for what’s on the menu under the ‘Promotions’ tab on the homepage. For high rollers and the likes, a VIP membership under the casino’s Black Card might be possible – albeit this status is by invitation only.

A Big Selection of Real Money Games

This operator proudly boasts a selection of over 250 games from the most recognised and technologically advanced developers – from slots to popular card and table games. A handful of other arcade games such as Deal or No Deal or virtual race tracks, as well as video poker, round up this operator’s repertoire – so you will surely find more than enough to keep you entertained. The games are provided by IGT’s software solutions, which means you will be thoroughly entertained by one of the world’s most renowned gaming software firms.

With the video slots selection being over 220 strong, jackpot variations such as Cleopatra Megajackpots or Megajackpots Siberian Storm are included, as are crowd favourites Book of Ra or Pixies of the Forest, among others. On the card and table game front, you can find the classics as well as more modern variations such as Pinball Roulette, Real Deal Vegas Blackjack or 5 Hand Blackjack. The site also offers baccarat as a live table option, in addition to the live tables offer for the other card and table games. Video poker is also available.

The Live Play Put to the Test

As a major online operator, this gambling destination cannot go without a solid offer of live gambling options – a prerequisite on which this site definitely raises the bar. There are 8 live roulette tables, hosted by charming male and female dealers and operated 24/7. As a land-based casino to boot, this site definitely has an edge in terms of providing a real life-like experience, considering their table limits are exactly the same as in their brick-and-mortar gambling halls. There are 3 Baccarat tables as well as 28 live blackjack tables, with a Gold Table available exclusively for high rollers. For those of us who are not on that level yet, stakes as low as £3 are accepted. For video poker fans – the choice is yours between Hold ‘Em, 3 Card Poker and Caribbean Stud Poker. All live games are also available for real money mobile play too – with the Grosvenor app!

Mobile App Performance

If you don’t want to be tied to your desktop or laptop, you might want to check out the mobile app options on offer and enjoy entertainment on the go, either on your tablet or a mobile phone. In this regard, this operator covers the two most common operating systems – Android and iOS. Both apps are available for download on their prospective app platforms, Google Store and App Store. The Android app offers a tool for searching your nearest land-based location and lets you connect with friends to arrange gambling outings, and also includes the Grosvenor UK Poker Tour scheduler, as well as other neat additions such as an odds calculator and strategic guidance for blackjack. The casino finder and information sharing functionality is also possible for iOS with the matching ‘My Casino’ app.

Customer Service and Methods of Payment

There is a handful of possibilities available for making deposits and withdrawals here. First off, the site has done right by adding PayPal – perhaps the most popular and safest money transfer platform – to their list of accepted methods, making transactions easier and cheaper! Other forms of payment are Visa, MasterCard and Maestro cards, as well as other e-wallet options like Skrill, Neteller and Paysafecard. Withdrawals are also possible by bank transfer, with a minimum withdrawal of £5 (but a processing fee of £5 may apply).

In case of issues or enquiries,the comprehensive customer support is available 24/7 through live chat, email, and phone (local casino or hotline) – whereby members are encouraged to contact their local/closest land-based location first in order to receive the best and swiftest assistance possible.